Here, at Errigal Country House Hotel we are doing our best to ensure we keep our guests’ experience as “normal” as possible, we had to make some necessary changes to ensure the safety of our guests, our team and our community
We want to reassure you that we are closely following the guidance and procedures of Irish Health Services Executive (HSE) regarding the Coronavirus, to support the health, safety and wellbeing.
We take standards for hygiene and cleanliness very seriously and are proactively implementing additional hygiene procedures and precautions to ensure that the highest possible standards are upheld throughout every area and service which the hotel provides, for you our guests, as well as our own team.
This includes hand sanitisers in all areas, deep cleaning of all surfaces, the reduction of seating in social areas for all refreshment and meal periods and PPE in use where necessary
Ongoing training: In addition to training on housekeeping and hygiene protocols, hotel associates have also completed enhanced COVID-19 awareness training.
Cleaning products and protocols: Our hotel uses cleaning products and protocols which have been proven effective against viruses.
Bedrooms: The Hotel uses cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high touch items. Bedrooms are serviced on departure only to minimise contact during guest stay (stayover service available on request only) Some items including Guest information books, pencils etc have been removed from your room. Rigorous laundry protocols are in place
Public spaces: The hotel has increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators and elevator buttons, door handles, public restrooms and even room keys.
Reception: Social distance markers have been put in place in our Reception and Lobby areas, to control check-in queues and general crowding. Screens have been put in place at the Reception Desks. All credit card machines are sanitised after use.
Bar & Restaurant: Tables are sanitised after each guest visit. All seating arrangements have taken into consideration the recommended social distancing. We have introduced single use or easy to sanitize menus. All credit card machines are sanitised after use. Guests are asked to remain seated for the duration of their meal
Conference and meeting rooms: Meeting rooms capacities have been revised in line with the current social distancing regulations. Delegates are asked to maintain social distance during the meeting and refreshments breaks
Ecolab resources and insights
Our complete approach to infection prevention includes a close association with Ecolab, who is helping ensure we have the right infection prevention programs and training in place to help prevent the spread of COVID-19.
We will continue to keep you up to date and we look forward to welcoming you to Errigal Country House Hotel.